Nothing beats the heady rush of pressing “Place Order” on an e-commerce platform. As a business owner, you don’t want anything to get in the way of that moment of elation. Customers should be able to find a product or service they love and buy it in moments. If there are too many steps or unclear instructions during the buying process, you may spook them. For good.
When it comes to the e-commerce process, your goal is to take them from item to shopping cart to order confirmation that’s as smooth and hassle-free as possible. How can you do that?
The first step in our E-Commerce Solution approach is an in-depth conversation about your current or proposed e-commerce solution. We’ll investigate what’s working and what can be done better based on our deep bench of experience. Since all e-commerce solutions aren’t created equal, we’ll want to consider whether you’re using a separate inventory system, POS payment system or any other customer loyalty or tracking system.
Your e-commerce solution can grow with your company. As your needs become more sophisticated we can help you improve your marketing and SEO efforts based on best practices. We’ll learn via analytics what your customers are buying, if and when they leave your shopping cart during the buying process and how we can get them back into it.
We’ll also make sure your e-commerce solution will translate from phone to tablet to desktop computer and back again. No matter what device your customers are shopping on, they’ll get your business’s full experience. Now that’s a good deal.
Not all e-commerce solutions are created equal, and we know which ones have the advantages and shortcomings you’ll need to know about. We’ll help you find the right e-commerce solution for your business, increasing your conversions. Some of our key goals are to:
If you don’t have an e-commerce solution yet, we’ll help you create one, breaking down each solution by component and function so you can pick the right one for your business.